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Senior Medicare Search A Non-Government Entity

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Privacy Policy

Last Updated: May 6, 2023

1. Introduction

Senior Medicare Search ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the website after the date such revised Privacy Policy is posted.

2. HIPAA Compliance

As a company that provides services related to Medicare insurance, we are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws that protect the privacy of your health information. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public personal information.

We do not collect Protected Health Information (PHI) through our website unless you voluntarily provide it to us. Any PHI that you provide to us is protected under HIPAA and will only be used and disclosed as permitted by HIPAA and as described in this Privacy Policy.

3. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. The personal information we collect may include:

  • Name
  • Date of birth
  • Mailing address
  • Email address
  • Phone number
  • ZIP code
  • Medicare eligibility information
  • Other information you choose to provide

Derivative Information

Our servers may automatically collect information about your computer's connection to the Internet, including:

  • IP address
  • Browser type
  • Browser version
  • Operating system
  • Pages you visit
  • Time spent on pages
  • Links you click
  • Other browsing behavior

Financial Information

We do not collect financial information through our website. If you choose to enroll in a Medicare plan through one of our licensed insurance agents, any financial information required for enrollment will be collected directly by the insurance carrier or through secure, encrypted methods.

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

4. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process your requests and connect you with licensed insurance agents
  • Send you information about Medicare plans and options
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal and regulatory requirements

5. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Insurance Carriers and Agents

We may share your information with insurance carriers and licensed insurance agents to help you explore Medicare coverage options and enroll in a plan that meets your needs. These third parties are required to maintain the confidentiality of your information and are prohibited from using your personal information except to provide these services to us or as required by law.

Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions that we believe may be of interest to you.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your personal information may be transferred.

6. Third-Party Websites

The website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

8. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

10. Options Regarding Your Information

Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Contacting us using the contact information provided below
  • Logging into your account settings and updating your account (if applicable)

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Contacting us using the contact information provided below
  • Clicking the unsubscribe link at the bottom of any email from us

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

11. California Privacy Rights

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the website, you have the right to request removal of unwanted data that you publicly post on the website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the website, but please be aware that the data may not be completely or comprehensively removed from our systems.

12. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Senior Medicare Search

123 Insurance Way

Medicare City, MC 12345

Phone: +1-888-416-0897

Email: privacy@seniormedicaresearch.com